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Help Centre

  1. Glint
  2. Account Verification Request
  3. Verification

    Verification

    I have Gold in my Glint account which I am unable to access. How can I ensure that this is not lost? I’ve been contacted to provide documents—how do I know this request is really from Glint? I already submitted my documents—why am I being asked again? Why is my Glint account not accessible? I don’t want to provide my personal documents. Do I have to? I don’t feel comfortable using the Mitek link to upload my documents. Why is my account restricted? Why do I need to confirm my personal information? I have already confirmed my details when onboarding. Why am I repeating this?

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