There are a number of possibilities, the most common of which is:
- It simply may be that you may not have enough funds in e-wallet you are trying to use.
- The merchant doesn’t accept the card; please see list of transaction types here that Glint is not able to facilitate.
- To protect you from fraud all your card transactions must get real-time authorization. If their terminal isn’t online, then it will decline your transaction.
If the card continues to be declined, please raise a ticket with our client support team by submitting a request.